Full Time Dispatch Specialist

Goodyear, AZ 85338

Posted: 03/20/2019 Employment Type: Full Time Industry: transportation

Contracted Driver Services (CDS) is a family of workers founded in 2001. A dynamic staffing agency specializing in the transportation and supply chain industries, and serving more than 500 clients across the United States.

CDS is currently looking for a self motivated professional to join our family of workers as a Dispatch Specialist. This position will spend most of their time engaging with customers and drivers by phone, so call center experience would be helpful.

Job Description:

Contact client(s) each morning, afternoon and evening regarding staffing needs

Document orders to ensure timely fulfillment and order tracking
Update client(s) with progress of their order

Connect with drivers to fulfill, document and verify client orders

Skills/Qualifications:

A positive energetic attitude, be a team player, and be able to work in a fast paced environment.

Ability to foster and create relationships between driver staff and clients through written and oral communication techniques.

Must possess the skills and experience required to work in both individual and team atmospheres. 

Customer Service, Product Knowledge, Quality Focus, Problem Solving, Market Knowledge, Documentation Skills, Listening, Phone Skills, Resolving Conflict, Analyzing Information, Multi-tasking.

 

Schedule:

This is a full time position and requires a rotating work schedule. Flexibility is imperative.

One scheduled on-call day weekly

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